We won the ‘Making a Difference’ award for the loneliness project.

MERTON COMMUNITY TRANSPORT (MCT) is thrilled to announce our recognition at the Community Transport Association-UK’s Awards Conference.

We were honoured with the ‘Making a Difference’ Award at the event held at the NEC Birmingham. This significant accolade was bestowed upon us by John Knott of BraunAbility. Our own Colleen Carter, Community Development and Training Coordinator, and Fitzroy Dawson, Chief Executive Officer, received the award amidst surprise and joy, considering the intense competition from fellow nominees CT4N and READIBUS.

Sponsored by BraunAbility, the ‘Making a Difference’ award is a testament to Community Transport companies that go above and beyond crafting innovative ways to ensure passengers feel included and supported. The award is a highlight among many presented at the National Community Transport Association-UK’s Awards Conference. This gathering unites transport providers, professionals, and authorities across England, Scotland, Wales, and Northern Ireland. We are exceptionally proud of the MCT team for their impactful contribution towards enhancing accessibility for our passengers through the Loneliness and Isolation Project (LIP). This initiative established post-pandemic with support from the CTA-UK and funded by the Department for Transport (DfT), aimed to mitigate the widespread loneliness experienced across the UK. Our successful bid for the LIP funding allowed us to pioneer the only pilot project supported by CTA-UK in Greater London.

The project highlighted the power of partnership, collaboration, and alliance involving LBM, Merton Connected, and various voluntary sector organisations. Through LIP, we successfully bridged multiple organisations to empower members most affected by loneliness and isolation, facilitating their reintegration into community activities. By providing accessible community transport, LIP played a crucial role in helping individuals overcome barriers, engage in desired activities, and reconnect with their peers. This initiative helped participants transition from isolation to community involvement and provided access to a range of supportive services, significantly increasing their social interactions.